Privacy Policy

Our Privacy Policy was last updated on June 2023.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

"Account" means a unique account created for You to access our Service or parts of our Service.
"Application" means the software program provided by the Company downloaded by You on any electronic device, named YONDHY.
"Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Esshva Techq PVT (Ltd).
"Country" refers to Sri Lanka.
"Cookies" are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
"Device" means any device that can access the Service such as a computer, a cell phone or a digital tablet.
"Personal Data" is any information that relates to an identified or identifiable individual.
"Service" refers to the Website.
"Service Provider" means any natural or legal person who processes the data on behalf of the company. It refers to third-party companies or individuals employed by the company to facilitate the Service, to provide the Service on behalf of the company, to perform services related to the service or to assist the company in analyzing how the service is used.
"Usage Data" refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
"You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Personal Information

We may collect certain personally identifiable information ("Personal Information") that you voluntarily provide when using our App. This may include, but is not limited to:

Name
Email address
Contact information
User-generated content
Usage data
Device information (e.g., unique device identifiers)

Non-Personal Information

We may also collect non-personal information about your interaction with the App, including but not limited to:

Aggregated usage statistics
Anonymous analytics data
Cookies and similar technologies

Use of Information

Usage Data

The App automatically collects Usage Data when you use the Service.

This data includes information such as your device's IP address, browser type and version, the pages you visit, the time and date of your visit, the duration of your visit on those pages, and unique device identifiers. When accessing the Service through a mobile device, we may also collect additional information, such as the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, and other diagnostic data.

Furthermore, we may collect information that your browser sends whenever you visit our Service or access it through a mobile device.

Data Collection During App Usage

During the use of our application, we may collect certain information with your explicit consent to provide you with specific features and enhance your experience. This may include information related to your location. We utilize this information to improve and customize our service. It is important to note that this information may be stored on your device or uploaded to our servers or the servers of our service providers. You have the option to enable or disable access to this information at any time through your device settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

Prior to any such transfer, we will notify you and ensure that your Personal Data remains subject to a privacy policy that is consistent with your previous agreement. We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will store your Personal Data only for the duration necessary to fulfill the purposes stated in this Privacy Policy. We will retain and utilize your Personal Data to the extent required to comply with legal obligations, resolve disputes, and enforce our legal agreements and policies.

Additionally, the Company may retain Usage Data for internal analysis purposes. Usage Data is typically retained for a shorter period unless it is utilized to enhance the security or functionality of our service or if there is a legal obligation to retain such data for an extended period.

Transfer of Your Personal Data

Your Personal Data will be kept by the Company for the duration required to fulfill the purposes outlined in this Privacy Policy. We will retain and utilize your Personal Data to the extent necessary to comply with our legal obligations, such as fulfilling applicable laws, settling disputes, and enforcing our legal agreements and policies.

Additionally, the Company will retain Usage Data for the purpose of conducting internal analysis. Generally, Usage Data is kept for a shorter period of time. However, there are instances where this data is utilized to enhance the security or improve the functionality of our service, or when we have a legal obligation to retain it for an extended duration.

Legal Compliance and Protection

In specific situations, the Company may need to disclose your Personal Data in compliance with applicable laws or in response to legitimate requests from public authorities. This may include situations where we need to:

Fulfill our legal obligations or respond to government requests.
Safeguard and defend our rights or property.
Prevent or investigate potential misconduct related to the App.
Protect the personal safety of App users or the general public.

Security of Your Personal Data

We prioritize the security of your Personal Data; however, it is essential to recognize that no method of transmission over the Internet or electronic storage is entirely secure. Despite our efforts to use commercially acceptable measures to safeguard your Personal Data, we cannot guarantee its absolute security.

Children's Privacy

Our App is not intended for use by individuals under the age of [no age limit]. We do not knowingly collect Personal Information from children under this age. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy in the App. Your continued use of the App after the posting of any changes constitutes your acceptance of such changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your Personal Information, please contact us on +94 11 702 1200 or via info@esshva.com

By using our App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.

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